{"xsrfToken":"B6JU-Y5IA-1JXQ-VRJ2_8d099352e1e1f744878355439e7174fedb79ce3e_lout","branding":{"id":"1","key":"apcs","name":"Axual Platform customer service","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c4474f","headerLinkHoverBGColor":"#c4474f","headerBadgeColor":"#c4474f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/74c28656-b339-446f-8cda-b1e682db03f2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZmRhYWE2Ni1mNTY3LTQ0NDMtYjBiOS00YzQ4MGEzYWVkZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc0YzI4NjU2LWIzMzktNDQ2Zi04Y2RhLWIxZTY4MmRiMDNmMiI6WyJyZWFkIl19LCJleHAiOjE2MjExNTU0NzksIm5iZiI6MTYyMTE1NDgxOX0.l2PN32CGyl7qCWEgNNh1mHJ1eUulFvlyKhD49sFJgyM&client=ffdaaa66-f567-4443-b0b9-4c480a3aedf7&mode=fit","logoId":"74c28656-b339-446f-8cda-b1e682db03f2","isLogoAvailable":true,"helpCenterTitle":"Please use the options below to get our help","sharedPortalName":"Axual help center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Please use the options below to get our help","sharedPortalName":"Axual help center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/44cea58b-ec07-4634-9964-81053739459b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZmRhYWE2Ni1mNTY3LTQ0NDMtYjBiOS00YzQ4MGEzYWVkZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ0Y2VhNThiLWVjMDctNDYzNC05OTY0LTgxMDUzNzM5NDU5YiI6WyJyZWFkIl19LCJleHAiOjE2MjExNTU0NzksIm5iZiI6MTYyMTE1NDgxOX0.gL4sJuwKjO_BChbsMMEyuDcF5YMtsWWPkQ4GQfN2qTI&client=ffdaaa66-f567-4443-b0b9-4c480a3aedf7&height=300&mode=fit","bannerMediaApiFileId":"44cea58b-ec07-4634-9964-81053739459b","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"apcs","projectId":10109,"serviceDeskId":1,"name":"Axual Platform customer service","description":"<p>Welcome! You can raise an Axual Platform customer service request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10446,"iconUrl":"https://axualio.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10446","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10472,"iconUrl":"https://axualio.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[1],"key":""},{"id":"44","name":"Report a bug","descriptionHtml":"<p><img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/information.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> To report an issue/bug for an <b>Open Source</b> software component, please use the hyperlinks below <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> * <a href=\"https://gitlab.com/axual-public/axual-client-java/-/issues\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Axual Client (Java)</a> <br class=\"atl-forced-newline\"> * <a href=\"https://gitlab.com/axual-public/axual-client-dotnet/-/issues\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Axual Client (.NET)</a> <br class=\"atl-forced-newline\"> * <a href=\"https://gitlab.com/axual-public/axual-client-python/-/issues\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Axual Client (Python)</a> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> For other components, please complete the form below.</p>","callToAction":"Report a bug","introHtml":"<p>Share a bug report with us.</p>","icon":10450,"iconUrl":"https://axualio.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10450","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10465,"iconUrl":"https://axualio.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10465","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10466,"iconUrl":"https://axualio.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10485,"iconUrl":"https://axualio.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10485","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[44,1,3,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"151e7da9-e6be-3123-b5a0-879aa60b2dad","appLinkName":"System Confluence","appLinkUrl":"https://axualio.atlassian.net/wiki","spaceKey":"APCS","spaceName":"Axual Platform customer service","spaceUrl":"https://axualio.atlassian.net/wiki/spaces/APCS"},"labels":[],"projectKey":"APCS","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"APCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":8,"projectId":10109,"form":{"name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","intro":"<p>See a place where we can do better? We're all ears.</p>","instructions":"","icon":10472,"iconUrl":"https://axualio.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Please summarize your improvement.","descriptionHtml":"<p>Please summarize your improvement.</p>","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please provide details of your improvement suggestion. The more details, the better we can use it to improve.","descriptionHtml":"<p>Please provide details of your improvement suggestion. The more details, the better we can use it to improve.</p>","required":false,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/8","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/8","calendarParams":{"firstDay":0,"date":"2021-05-16T10:47:59+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZmRhYWE2Ni1mNTY3LTQ0NDMtYjBiOS00YzQ4MGEzYWVkZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE2MjExNTYwNzksIm5iZiI6MTYyMTE1NDgxOX0.iI_7EyME1N3kgyI1vmxHtg6Rg0MJnRJf1rCqWtjOu7U","targetCollection":"upload-project-10109","endpointUrl":"https://api.media.atlassian.com","clientId":"ffdaaa66-f567-4443-b0b9-4c480a3aedf7","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=axualio","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B6JU-Y5IA-1JXQ-VRJ2_8d099352e1e1f744878355439e7174fedb79ce3e_lout","baseUrl":"https://axualio.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ffdaaa66-f567-4443-b0b9-4c480a3aedf7","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}